At CEBaP we aim to work according to the highest methodologic standards within Evidence-Based Practice. Our rigorous methodology is described in our methodologic charter. Since we value continuous improvement, we decided to introduce a quality management system as described by the ISO9001:2015 norm.
We documented all our procedures for the development of evidence summaries for evidence-based guidelines and systematic reviews in standard operating procedures (SOPs) by involving the whole team. Furthermore, we described our quality management system in a Quality manual. Our quality management system allows us to work according to high quality standards, and to work in a more uniform way, which is important for a growing team with currently 11 researchers. The system also triggers us to constantly stay alert for possible problems (and solve these, and prevent them in the future), but also for possibilities to improve our methodology and operational way of working. A key focus of the quality management system is also to take into account the satisfaction of our clients as much as possible, which are mostly the Belgian Red Cross operational services.
We are therefore proud to announce that we are the first centre that is ISO9001:2015 certified for the development of evidence summaries for evidence-based guidelines and systematic reviews!